Please download the software on your Windows. If you purchased CopyTrans programs but cannot use it on a virtual machine, please contact support for a refund.ĬopyTrans software works on Windows only, being intended to bridge the compatibility gap between iOS devices and PC.
But there’s still a way to use our software on a Mac. If the issue persists even after the main troubleshooting steps, please see app specific cases.ĬopyTrans software is made for Windows computers, as it is intended to bridge the compatibility gap between iOS devices and Windows PCs. Check that your external hard drive is NTFS formatted.